Comprehensive Privacy Policy & Legal Notice

Privacy Policy & Legal Notice

Last updated: 22 June 2026

Welcome to our Privacy Policy. Your privacy is exceptionally important to us, and we are committed to protecting your personal data. This privacy notice will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Notice

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you fill out a contact form, sign up for a newsletter, or interact with our services.

This website is not intended for children, and we do not knowingly collect data relating to children.

Data Controller

Alex and All The Animals CIC is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).

We are registered as a non-profit organisation in the United Kingdom.

Contact Details

If you have any questions about this privacy notice or our data protection practices, please contact us:

Alex And All The Animals CIC

alexandalltheanimals@hotmail.com

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name and last name.

Contact Data: Includes email address and telephone numbers.

Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Includes information about how you use our website and services.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, or information about your health, genetic, and biometric data).

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

Direct interactions: You may give us your Identity and Contact Data by filling in forms on our site or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you send an enquiry or sign up to a mailing list.

Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Consent: Where you have given us clear, explicit consent to process your personal data for a specific purpose (for example, signing up to a newsletter).

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (for example, responding to an enquiry you sent via our contact form).

Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Purposes for Which We Will Use Your Personal Data

To respond to your messages: When you contact us via a contact form, we use your Identity and Contact data to reply to your specific query.

To send updates or newsletters: If you explicitly opt-in, we use your email address to send you updates regarding our rescue work, project milestones, or educational content.

To improve our website: We use Technical and Usage data to understand how visitors interact with our site, helping us improve user experience.

5. Disclosures of Your Personal Data

We do not sell your personal data. We may share your personal data with trusted third-party service providers who help us run our website and communication channels, such as:

Website hosting providers and IT administration services.

Email marketing platform providers (if you subscribe to a mailing list).

Analytics providers (such as Google Analytics) to monitor website performance.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. International Transfers

Some of our external third-party service providers (such as email marketing platforms or web hosts) may be based outside the UK, meaning their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring standard contractual clauses or adequacy regulations are in place.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those who have a genuine operational need to know.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Contact Form Submissions: Retained for a period of 1 year following the resolution of your inquiry, unless continuing correspondence is required.

Newsletter Sign-ups: Retained until you choose to unsubscribe or request your data be deleted. You can unsubscribe at any time by clicking the link at the bottom of any email we send.

9. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

Request access to your personal data (commonly known as a "data subject access request").

Request correction of the personal data that we hold about you.

Request erasure of your personal data ("the right to be forgotten").

Object to processing of your personal data where we are relying on a legitimate interest.

Request restriction of processing of your personal data.

Request the transfer of your personal data to you or to a third party.

Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at the email address listed in Section 1.

 

Legal Notice & Terms of Use

Last updated: 22 June 2026

This website is owned and operated by Alex and All The Animals CIC. By accessing or using this website, you agree to be bound by the terms, conditions, and disclaimers contained in this notice. If you do not agree with any part of these terms, please do not use our website.

1. Statutory Company Disclosures

In accordance with the UK Companies Act 2006 and the Electronic Commerce (EC Directive) Regulations 2002, our official corporate information is detailed below:

Official Registered Name: Alex And All The Animals CIC

Organisation Type: Community Interest Company Limited by Guarantee

Company Registration Number: 17292530

Place of Registration: Registered in England and Wales

Registered Office Address: 

Contact Email: alexandalltheanimals@hotmail.com

2. Information and Advice Disclaimer (General & Animal Care)

All content, materials, guides, videos, and information published on this website—including but not limited to animal care, husbandry, species identification, and rehabilitation notes—are provided for general educational and informational purposes only.

Critical Notice: The information on this website is not a substitute for professional veterinary advice, diagnosis, or treatment.

While we make every effort to ensure the information shared is accurate and up to date based on our experience, animal care and medical standards evolve.

No Specialist-Client Relationship: Your use of this website does not establish a professional or specialist-client relationship between you and our team.

Seek Professional Help: Always seek the advice of a qualified veterinarian or relevant specialist with any questions you may have regarding a specific medical condition, diet, or treatment plan for an animal. Never disregard professional veterinary advice or delay seeking it because of something you have read on this website.

Assumption of Risk: Any reliance you place on the information found on this website is strictly at your own risk. We accept no liability for any loss, injury, or damage (including, without limitation, direct, indirect, or consequential loss) suffered by any person or animal as a result of relying on or using the information provided on this site.

3. Intellectual Property Rights

Unless otherwise stated, we own the intellectual property rights and materials published on this website (including text, graphics, logos, images, audio clips, and video content).

You may view, download for caching purposes only, and print pages from the website for your own personal, non-commercial use.

You must not republish, duplicate, sell, or exploit material from this website for commercial purposes, or use our media assets without our express written permission.

4. External Links Disclaimer

Our website may contain links to external websites that are not provided, maintained by, or in any way affiliated with us. Please note that we do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites, and a link does not imply endorsement of their content.

5. Governing Law

This legal notice, and any dispute or claim arising out of or in connection with it or its subject matter, shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute.

 

 

 

For the fastest response, please contact us via WhatsApp.

 

We can take in/help with:

Birds
Including pigeons, garden birds and young birds. 

We are currently unable to help with owls, gulls, herons, birds of prey and bigger species.

Reptiles
Turtles and tortoises.

Larger/other mammals
We are currently unable to take in squirrels, foxes, badgers, deer and other large mammals.

For hedgehogs, please contact Thorne Hedgehog Rescue who are based in Pluckley on +447825952201.

To find a rescue closer to you who may be able to help, visit helpwildlife.co.uk which will show you all the rescues and the 

animals they take in your area.

 

 

Information To Text Us:

To help us assess the situation and prepare for the animal's arrival, please include the following details in your message:

Species & Age: What animal is it, and is it an adult or a nestling/juvenile?

Condition: Describe any visible injuries, and please state if the animal has been attacked by a cat or another predator (this requires immediate, specific antibiotics).

Location: Where are you currently located?

Transport: Are you able to safely transport the animal to our rescue center in Cranbrook (TN17)? Please note we are currently unable to collect any rescues outside of the Cranbrook and Sissinghurst area.

Photos/Video: If possible, please attach a clear photo or short video of the animal and it's injuries.

 

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 © Copyright. All rights reserved.
Alex And All The Animals CIC
CIC Number 17292530

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